Human Resources Management with AI
In
today's competitive business world, where time is critical, AI has replaced all
HRM operations as an essential component of HRM. AI is now widely used in HR
activities such as payroll, hiring, onboarding, performance management, and
personnel records management, according to a recent survey of 250 HR leaders.
This is due to the realization by businesses that artificial intelligence (AI)
is an important resource optimization and process automation tool required by
enterprises seeking cost effectiveness and a competitive advantage.
How
AI is Transforming HRM
Simplifying the Hiring
and Selection Process: Artificial intelligence has had a big
impact on the hiring and selection process. AI finds qualified candidates based
on their work histories and resumes by using state-of-the-art algorithms and
machine learning. Additionally, a substantial amount of money, time, and effort
are saved by hiring qualified workers.
Improving Artificial
Onboarding: Increasing the efficiency of the hiring
and onboarding processes by substituting manual tasks with artificial
intelligence. This frees up HR staff time to concentrate on promoting employee
socialization with the company's culture by enabling them to use AI for
onboarding.
v
v Employee
Engagement: Employers and employees can communicate more
effectively successful to Artificial intelligence AI, which provides
personalized experiences, insightful surveys, and immediate feedback. Chatbots
and virtual assistants powered by artificial intelligence (AI) offer
around-the-clock assistance, promoting a welcoming and accommodating work
environment.
v Employee Retention: Employee retention requires maintaining a healthy work-life balance, recognizing opportunities for advancement, and providing career planning. AI helps human resource managers retain talent by assisting with performance management, providing new challenges, and ensuring fair compensation.
Advantages
and Disadvantages of AI in HRM
|
Advantages |
Disadvantages |
|
· Improvement and efficiency of
administrative duties. · Improved selection and screening
process. · Increase employee retention and
engagement. · Reasonable decision making based on data
analysis. · Adherence to labor laws and guidelines. · Effective, personalized and efficient
growth and learning. ·
Automating
routine tasks increases productivity |
·
Artificial
intelligence (AI) can come with higher implementation and maintenance costs. ·
Risks
related to cyber security and data breaches may occur. ·
AI
technology may have some problems · If AI algorithms are to be free from
errors caused by biases, transparency is essential. |
By
2030, artificial intelligence is predicted to generate $13 trillion in global
economic activity. HRM will see an increase in automation, personalization, and
data-driven decision-making as AI technology advances. To ensure the moral and equitable
application of AI in HR operations, new roles such as AI ethics officers will
be created.
Deploying AI in HR
When integrating AI in HR, businesses should consider locating trustworthy data sets, using AI appropriately, outlining goals precisely, and reducing algorithmic biases. AI necessitates goal definition based on output, timely and accurate data collection, and process transparency
References
Vilani,
C. (2018). "WHAT IS ARTIFICIAL INTELLIGENCE? Villani mission on artificial
intelligence."
Russell,
S., & Norvig, P. (2020). "Artificial Intelligence: A Modern Approach
Third Edition."
Kaplan,
A., & Haenlein, M. (2019). "Siri, Siri, in my hand: Who’s the fairest
in the land? On the interpretations, illustrations, and implications of
artificial intelligence." Business Horizons, 62(1), 15–25. doi:
10.1016/j.bushor.2018.08.004
Wilkinson,
A., & Redman, T. (2013, January). "Human Resource Management: A
Contemporary Perspective." Retrieved from
https://www.researchgate.net/publication/320465545
Workflow comprise integral components of job design within an organizational framework. Employee benefits, as a facet of human resource practices, are specifically concerned with fostering employee resilience. Artificial Intelligence (AI) plays a supportive role in monitoring the continuous evolution of these practices, enabling a nuanced comprehension of HR dynamics. Additionally, AI facilitates the early detection of potential challenges and risks, thereby contributing to a proactive approach in identifying losses at their nascent stages. This, in turn, aids in strategic decision-making processes within the organizational context (Khan et al. 2019).
ReplyDeleteInitially people thought that AI is a product of science fiction, most professionals today understand that the adoption of smart technology is actively changing workplaces.
DeleteVery interesting topic! It seems that AI would expedite all the processes related to the HRM. However, I still think that certain parts like Ethics and motivation should be handled carefully to make sure that everyone is treated equally. Data driven decisions may be good and accurate but still can not leave the impact it has on motivation and morale.
ReplyDeleteRef - https://www2.deloitte.com/nl/nl/pages/risk/articles/ai-assisted-hr-finding-gold-in-an-ethical-minefield.html
Agree with the two points highlighted in your comment, however There are applications of AI throughout nearly every profession and industry to help and smooth the process of HRM.
DeletePreviously, HRM ran with huge volumes of data. Since HRM is continually improving with technology and also involves having responsibility for sorting employee payrolls, talent acquisition, performance management, administration, and interviewing and hiring new employees, it needs modern technology. But how is technology working to enhance the performance and speed with which the hiring process is implemented? This is where the Artificial Intelligence (AI) come in. Very useful topic, Chaminda. I would like to mention some major impacts of AI on HRM. Faster recruitment process , Reduce employee attrition , Training programmers. It’s important for HR professionals to carefully evaluate the costs and benefits of implementing new technology and to ensure that any investments are aligned with the organization’s overall goals and budget since AI is highly costly.
ReplyDeleteThank you Mahesh for the very useful and detailed inputs, However, AI is using for HRM mostly in multinational companies where they think about the quality and accuracy of the process more than the cost. when we are using AI for HRM in local SMB companies yes we have to totally agree with you.
Deleteyou are exactly right about the fact that employers have to focus on Training and Education, Employee engagement and retention which is really important to all the companies, well done Chaminda you have nailed it
ReplyDeleteThank you Rehan for the inputs. as you highlighted few HRM Strategies in my article, i have explained how AI can help to increase the efficiency of HRM and advantages and disadvantages of AI for HRM as well.
DeleteGood insights! Combining AI with Human Resources Management signals a progressive approach, likely exploring how technology can optimize HR processes for greater efficiency and effectiveness.
ReplyDeleteYes Nilmini, AI is the key of using the technology in HRM
Delete